I have described myself in countless (probably about a hundred or so, but I really didn’t count) cover letters as “an experienced administrative professional”. I go on to provide some detail as to why I would make such a claim, along with an invitation for the reader to peruse my resume for even more detail and references. I have had over 20 years of experience as an administrative professional, from secretarial jobs to operations administrator positions, all of which require a person to know how to type and use the common software platforms for performing these jobs, such as Microsoft Office. I’m not making any claims of wondrous talents that you would have to see to believe. I don’t say I can do anything that can’t be verified in two minutes by one of the many references I provide. (Handy phone number and email contact info provided as well.)
So why, after seeing that I have held say an operations administrator job for five years, would a prospective employer think it was necessary to test me to see if I knew how to use a computer, create a Word document or send an email in Outlook?
I’ll tell you why. First, because there are a bijillion people out there lying about their experience and capabilities. (The reasons for that are for another blog.) Second the prospective employers have no common sense. If they took the time to use the references they have asked for and verify any of the information I have so laboriously provided to them with a simple phone call or email, they would be reassured that yes indeed I can type, and do all of that other stuff they’re so dang worried about. But no, they want you to fill out an application online, then they want you to attach a resume and then if all of the information you have provided looks okay they want you to take a test online to see if you really know what you say you know. Then perhaps they may want to talk with you by phone and then possibly set up a face to face interview.
For crying out loud I don’t want to run the damn place just do the job advertised for and that we both can see from my resume I am more than qualified to do. You can verify my experience and skills through my previous employers, let’s talk face to face and we’re good to go.
Jeez Louise! No wonder so many people are out of work. It takes two months to get an interview and another month for a decision to be made. By then the person has had to move out of their home or apartment and into a freaking homeless shelter or back with their parents! Then they have to try to find work close to their new “home”. Or they’ve lost their car because they can’t make the payments so now they don’t have reliable transportation and need something they can get to by bus. Good luck with finding a job now right!
Ridiculous.
